Time to be heard
Bring your history, current concerns and what you have already tried into one attentive conversation.

Your first clinic visit
Your first clinical visit begins with time to understand you. A consultation, guidance at the Medicinary and acupuncture or massage come together in one coordinated visit. Your practitioner considers your history, current concerns and what you hope to change; our team helps with the arrangements.

Your care
Bring your history, current concerns and what you have already tried into one attentive conversation.
Your practitioner connects that conversation with recommendations for herbal care, acupuncture or bodywork, explaining where to begin.
Follow-up gives you a place to discuss your response and review the plan as your needs change.
Your starting point
Begin with a clinical consultation, understand your recommendations at the Medicinary, then receive acupuncture or massage. These are parts of one visit, arranged with you.
Allow around four hours for the full in-person pathway. Your team confirms the sequence and timing for your visit.
Begin careBefore you come
We help you complete intake forms and arrange an introductory conversation so you know what to expect. Clinical visits are one-to-one.
The foundation of your care
Time to talk through your health history, current concerns and what you hope to change. Your practitioner brings that conversation together with assessment to shape a personal direction for care. There is room to ask questions and understand why each recommendation is being made.
Your care may include a small probe making light contact with points on the fingers while equipment records skin conductance. Your practitioner discusses the readings and their limitations alongside your history. This is part of clinical assessment, rather than a separate appointment.
At the Medicinary
Your consultation guides what comes next. At the Medicinary, we help you understand any preparations recommended for you: what each is for, how to use it and what it will cost.
These may include Chinese herbal medicines, nutritional supplements or homeopathic preparations, according to your practitioner’s recommendations. Products are discussed and ordered separately; you do not need to choose or book each one as a treatment.
Hands-on care
Your first in-person clinical visit continues with acupuncture or massage. Your practitioner attends to your needs, explains the approach and gives you time to settle into treatment.
Before you leave & beyond
Discuss your recommendations, how to follow them and when to return. Further therapies can be arranged as your care develops; they are not all part of the first day.
Any herbs or supplements recommended for you are discussed and ordered separately. Your team explains the costs before making arrangements.
Your next step
Tell us when you would like to come. We’ll help with the arrangements.
Begin careNo. Begin with your concerns and questions. The team helps arrange the first visit, and your practitioner recommends what makes sense as your care develops.
Consultation-only, remote and practitioner-specific arrangements can differ from the full in-person pathway. Tell our team what you need so we can confirm the right visit and its length.
Yes. You can request an acupuncture visit independently. Your practitioner explains the approach and any assessment or preparation needed.
Returning patient
Whether you’re continuing your care or it’s been a while, we’re glad to hear from you. Leave a follow-up request and we’ll be in touch to find a time together. You’re also welcome to call our team.
You can go straight to the returning-patient request without the new-patient steps. Your visit is confirmed once we’ve made the arrangements with you.